Malaysia PDPA Compliance ยท Updated 2026

MB8MYS Privacy Policy โ€“ Malaysia Personal Data Protection

MB8MYS respects the privacy of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Reading this document is the first step to understanding your rights as a member.

Updated: 1 January 2026 PDPA 2010 Compliant 256-bit SSL
Privacy Policy Contents
Types of Data Collected
Purpose of Data Collection
Third-Party Data Sharing
Data Security & Storage
Your Rights as a Member
Cookies & Tracking Technologies
Contact the Privacy Officer

MB8MYS's Privacy Commitment to Malaysian Players

Six core principles that ensure every MB8MYS member's personal data remains secure and carefully managed at all times.

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Bank-Grade Encryption

All personal data and financial transactions of MB8MYS members are protected with 256-bit SSL encryption โ€” the same security technology used by Malaysia's leading banks, including Maybank and CIMB.

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PDPA Malaysia Compliant

The MB8MYS Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are protected and respected at all times.

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No Sale of Data to Third Parties

MB8MYS has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without the member's explicit consent.

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Right to Erasure & Data Withdrawal

Every MB8MYS member has the right to request deletion of their personal data or to obtain a copy of the data we hold. Requests will be processed within 30 business days upon successful identity verification.

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Data Stored on Secure Servers

MB8MYS member data is stored on server infrastructure that meets international security standards. Strict internal access controls ensure that only authorised personnel can access member data.

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Data Breach Notification

In the event of any security incident involving member data, MB8MYS is committed to notifying affected members in a timely manner and taking immediate remedial action.

Important Note: This Privacy Policy applies to all users who register, browse, or use any services provided by the MB8MYS platform at mb8mys.ws. By using this platform, you consent to the practices described in this document.

01 Introduction & Scope of This Privacy Policy

MB8MYS ("we", "platform") values the trust you place in us when sharing your personal data while using our services. This Privacy Policy is crafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and provides a detailed explanation of how we manage members' personal data.

This policy covers all personal data we collect through the MB8MYS platform โ€” including the official website, mobile app, customer support live chat, and all other interaction channels between members and the platform.

We believe transparency is a hallmark of a trustworthy platform. That is why we make every effort to present our privacy policy in clear, straightforward language that all Malaysian users can understand โ€” free from confusing legal jargon.

02 Types of Personal Data We Collect

MB8MYS collects only the data necessary to deliver our services safely and efficiently. The data we may collect includes:

Data CategoryExampleRequirement
Identity Data Full name, date of birth, national identification number Mandatory
Contact Data Malaysian phone number, email address Mandatory
Financial Data Payment methods (TNG, GrabPay, DuitNow, FPX), MYR transaction records Mandatory
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Gaming activity, betting records, game preferences Automatic
Communication Data Live chat transcripts, support emails, feedback Optional

MB8MYS does not collect sensitive data such as health information, religious beliefs, or political views. We only request data that is strictly necessary for the platform's operations.

03 How We Collect Personal Data

Personal data from MB8MYS members is collected through the following channels:

  • Account Registration: When you complete the registration form at mb8mys.ws, the information you provide voluntarily is collected.
  • Financial Transactions: Every time you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks, your transaction details are recorded automatically.
  • Identity Verification (KYC): During the account verification process, you may be asked to upload a copy of your identification document, such as your MyKad or passport.
  • Support Interactions: Records of live chat conversations, emails, and communications with the MB8MYS customer support team.
  • Automated Technology: Cookies, web beacons, and server logs that record technical data when you use the platform.
  • Verified Third Parties: In certain cases, information may be received from payment service providers or verified business partners for identity verification purposes.

04 Purposes for Using Personal Data

The data we collect is used solely for legitimate purposes directly related to the operation of the MB8MYS platform. These purposes are:

  • Account Management: Creating, verifying, and managing your MB8MYS member account, including identity verification and password recovery.
  • Transaction Processing: Processing deposits and withdrawals in MYR (RM) via supported local payment methods.
  • Service Provision: Granting access to all MB8MYS games and services, including slots, Live Casino, baccarat, Malaysia Super League football betting, EPL, and more.
  • Platform Security: Detecting and preventing fraud, money laundering, account misuse, and other security threats.
  • Legal Compliance: Fulfilling Malaysian legal requirements, including the PDPA 2010 and Anti-Money Laundering Act (AMLA) obligations.
  • Service Communications: Sending important notifications related to your account, transactions, and policy updates.
  • Marketing (With Consent): Sending MB8MYS promotional information, bonuses, and exclusive offers only to members who have given their consent.
  • Platform Improvements: Analysing usage patterns to improve the performance and user experience of the MB8MYS platform.

05 Data Sharing with Third Parties

MB8MYS does not sell, rent, or disclose members' personal data to third parties for marketing purposes without your explicit consent. However, we may share data in the following limited circumstances:

  • Payment Service Providers: Relevant data is shared with payment processors such as Touch 'n Go, GrabPay, DuitNow, and FPX gateways to facilitate seamless transactions.
  • Game Software Providers: Minimal technical data required is shared with licensed game providers to enable a smooth and fair gaming experience.
  • Competent Authorities: Member data may be disclosed to Malaysian government authorities or law enforcement agencies when required by a court order or applicable legislation.
  • Technical Service Providers: Cloud infrastructure and security service providers bound by strict confidentiality agreements.

Privacy Assurance: Every third party that receives MB8MYS member data is bound by strict data processing agreements and is required to uphold the same or higher security standards that we ourselves maintain.

06 Data Protection Security Measures

Protecting members' personal data is MB8MYS's highest priority. We implement multiple layers of security to ensure your data remains safe at all times:

  • 256-bit SSL Encryption: All communications between your browser and MB8MYS servers are encrypted using bank-grade SSL technology.
  • Internal Access Controls: Only authorised personnel who require access to specific data are permitted to do so, with all access logged and audited on a regular basis.
  • 24/7 Monitoring: An automated monitoring system watches for suspicious activity across all member accounts and platform infrastructure around the clock.
  • Two-Factor Authentication (2FA): Available to all member accounts and strongly recommended to be enabled for an added layer of security.
  • Regular Security Audits: Periodic security assessments are conducted by independent third parties to identify and address any vulnerabilities.
  • Staff Training: All MB8MYS staff who handle member data undergo rigorous data protection and privacy training.

07 Data Retention Period

MB8MYS retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. The following are our general data retention guidelines:

  • Active Account Data: Retained throughout the active membership period and updated on a regular basis.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax regulatory requirements.
  • Support Communication Logs: Retained for 3 years for reference purposes and dispute resolution.
  • Closed Account Data: Following account closure, personal data is anonymised or deleted within 90 days, except for data that must be retained to meet legal requirements.

08 Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you hold the following rights, all of which MB8MYS fully respects:

01
Right of Access

You have the right to request and receive a copy of the personal data we hold about you. Requests will be processed within 21 business days.

02
Right to Rectification

If any data we hold is inaccurate or out of date, you have the right to request a correction. We will update the record within 14 business days.

03
Right to Erasure

You may request the deletion of your personal data, subject to legal requirements to retain certain data for regulatory compliance purposes.

04
Right to Withdraw Consent

You may withdraw your consent to data processing at any time, particularly for marketing communications. This does not affect any prior processing that was carried out lawfully.

05
Right to Object

You have the right to object to the processing of your data for specific purposes, including direct marketing, and we will cease such processing upon your request.

06
Right to Lodge a Complaint

If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection.

To exercise any of the rights above, please submit a written request to privacy@mb8mys.ws by stating the right you wish to exercise and providing the required proof of identity.

09 Cookies, Tracking & Related Technologies

The MB8MYS platform uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform operations such as login session verification and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how members use the platform to help us improve functionality and performance. All data is anonymised.
  • Functionality Cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand overall platform traffic and usage patterns for continuous improvement.

You can manage or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the MB8MYS platform.

10 Children's Privacy & Minors

MB8MYS is an entertainment platform exclusively for individuals aged 18 years and above only. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a minor, the account in question will be closed immediately and all associated data will be deleted within a reasonable timeframe.

If you have reason to believe that a minor has registered on our platform, please contact us immediately at privacy@mb8mys.ws so that we may take the appropriate action.

11 Changes to This Privacy Policy

MB8MYS reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or business operations. Any changes will be posted on this page with a new update date.

For material changes, we will endeavour to notify members via email or an in-platform notice at least 14 days before the changes take effect. Your continued use of the MB8MYS platform after the effective date will be considered your acceptance of the updated Privacy Policy.

12 Contact the MB8MYS Privacy Officer

If you have any questions or concerns, or wish to exercise your data rights, please contact the MB8MYS Personal Data Protection Officer through the following channels:

Privacy Email
privacy@mb8mys.ws
Live Chat Support
24/7 In-Platform
Response Time
Within 3 business days
Support Language
Malay & English

For more information about your rights, visit the FAQ or check Terms & Conditions MB8MYS. For responsible gaming guidance, visit Responsible Gaming.

Your Data Is Safe with MB8MYS

Play with Peace of Mind, Your Privacy Protected

Now that you know how MB8MYS safeguards your personal data, register now and enjoy over 1,200 games with full confidence that your privacy is our priority.

By registering, you agree to the Terms & Conditions and the MB8MYS Privacy Policy.

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